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Important information

  • We encourage you to contact our Customer Service for any questions or complaints about your use of our platform. If this does not resolve the issue, you can upload your complaint via the ODR platform of the European Commission. This platform for online dispute resolution can be found at: http://ec.europa.eu/odr
  • For any feedback related to our compliance with the Digital Markets Act, please submit the form below.

Is this related to the Digital Markets Act?

The Digital Markets Act requires us to report on user feedback in our periodic compliance reports to the European Commission.

Important information

  • For more info about how we handle complaints at Booking.com, read this partner help article.
  • For any questions or feedback related to our compliance with the Digital Markets Act, please submit the form below and select the relevant topic.

The Digital Markets Act requires us to report on user feedback in our periodic compliance reports to the European Commission.

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